Insurance Information for New and Current Patients
At Hilton Head Gastroenterology, we are committed to providing high-quality care that is accessible to all of our patients. We understand that navigating insurance coverage can be confusing, and we’re here to help. This page provides important information about the insurance providers we accept and how we work with your insurance to ensure you get the care you need.
We Accept the Following Insurance Providers
To make our services as accessible as possible, Hilton Head Gastroenterology works with a wide range of insurance providers, including:
- Aetna
- Blue Cross Blue Shield
- Cigna
- UnitedHealthcare
- Humana
- Medicare
- Medicaid
- Ambetter
- Molina Medicaid (excluding marketplace plan)
- First Choice Medicaid
- Athena
If you don’t see your insurance provider listed here, please call our office at 843-681-6630 to verify whether we accept your plan. We are constantly updating our list of accepted insurance providers, and our team is happy to assist you in understanding your coverage options.
What You Need for Your Appointment
To ensure a smooth check-in process, please bring the following items to your appointment:
- Your current insurance card(s)
- A valid photo ID
- Any co-pay that is required by your insurance provider
Co-pays are typically due at the time of your visit. If you’re unsure about your co-pay or coverage, we recommend contacting your insurance provider ahead of time for detailed information. Our team will also work with you during your visit to confirm any coverage details and answer any questions you may have.
Understanding Your Gastroenterology Coverage
It’s important to understand which services your insurance covers. While most insurance plans cover preventive screenings such as colonoscopies, coverage for diagnostic tests and treatments can vary. Some of the common services we provide that may require insurance coverage include:
- Colonoscopy and Endoscopy procedures
- Treatment for GERD (acid reflux)
- Diagnostic testing for liver, pancreas, and stomach issues
- Management of conditions like IBS or Crohn’s disease
We encourage you to contact your insurance provider before your appointment to verify which services are covered under your plan. If needed, our office can provide the ICD10 codes needed for you to confirm coverage with your insurance provider.
Billing & Payment Information
After your visit, Hilton Head Gastroenterology will submit a claim to your insurance provider on your behalf. Once your insurance has processed the claim, you may receive a bill for any remaining balance not covered by your plan, such as deductibles, co-pays, or uncovered services.
We offer several payment options for any out-of-pocket costs. If you need assistance with payment, our billing team can discuss payment plans or options to make the process easier for you.
For questions about a bill or to set up a payment plan, please contact our billing department (Billing phone number: 843-681-6630).
Frequently Asked Questions
What if Hilton Head Gastroenterology is out-of-network with my insurance?
If we are out-of-network for your insurance, you may still be able to receive care, but your out-of-pocket costs may be higher. We recommend contacting your insurance provider to learn more about out-of-network benefits.
Will my insurance cover preventive screenings like colonoscopies?
Most insurance plans cover preventive screenings, including colonoscopies, but we encourage you to verify this with your insurance provider. We are happy to assist in confirming coverage details.
What payment options are available if my insurance doesn’t cover certain services?
We offer several flexible payment options, including payment plans. Contact our billing department for more information on setting up a plan that works for you.
Have questions about your insurance and Hilton Head Gastroenterology?
If you have any questions about your insurance coverage, please don’t hesitate to reach out to us. Our team is here to help you navigate your benefits and ensure that you understand what services are covered.
Call us at 843-681-6630 or use our Insurance Inquiry Form to submit your questions. We’ll get back to you as quickly as possible to provide the information you need.
